Activation Support
Preferred Solutions understands the unique cultures and geographical structures that exist in Ambulatory environments and physician networks from health system to health system. We appreciate the unique integration of technologies and differing roll-out strategies health systems select in response. As specialists in EMR training and support, Preferred Solutions partners with its clients to design a customized approach uniquely tailored to the needs of each Ambulatory project. We have extensive experience building flexible activation support solutions, grounded in our best-practice delivery model. Each Ambulatory project is customized based on items such as:
- Our unique teaming strategy, and the specific roles you need us to supplement
- Your vanilla versus a-la-carte strategy for your chosen technology offerings
- Your deployment timeline and cultural strategy
- Your selected approach for integrating training into the deployment process
- Your financial strategy for subsidized versus billed-back services
Our Ambulatory Activation Support Services
- Project implementation planning
- Training delivery
- Go-live support, tailored to clinic schedules
- Command center, help desk, and post-live support services
How We Are Different
- We bring clinically focused super-users, including Nurses and Clinical Trainers, to educate, mentor, and support your physicians and medical/business staff
- Resources are multi-faceted and can serve multiple roles during implementation
- Resources are sensitive to the unique, patient-throughput needs of your clinics
- Assistance is also available to support:
- Gap analysis
- Structuring Ambulatory teams pre-implementation (to provider work schedules, desired clinician-to-support ratios, etc.)
- Aligning clinical specializations of team members accordingly
- Back-office support is provided for team building, credentialing, on-boarding, managing travel, time/expense management and audits, etc.
