Healthcare IT Services Practice

Our mission is to help hospitals and health systems with the implementation of technologies and best practices to drive clinical and business transformation, financial improvement, and enhancements in the quality of care delivery and clinical outcomes. We do this through the provision of health care informatics talent and managed services.

We specialize in providing Cerner, Eclipsys, and Epic personnel with clinical and technical talent for health care informatics initiatives:

• Project managers and team leads
• Workflow Specialists
• Design/Build/Test consultants
• Training and activation support staff

We provide talent contractually, or on a contract-to-hire or permanent-placement basis. We are able to deliver the same, high-quality talent as large consulting organizations, at significantly less cost.

We are positioned to deliver application-specialized teams to fill peak workload needs in a project-based format. Clinical quality and cost savings are at the core of all these offerings. Staffing is flexible, and often via dedicated yet non-FTE resources. Delivery is on a managed-services basis, working closely and proactively with our clients. A Preferred Solutions' Team Lead handles project planning, resource scheduling, delivery and personnel management, issue resolution, project administration, and continuous improvement planning. Services include:

• "Activation Support" or "Go-Live" Teams:
• Best-practices model for rounding support at go-live, plus pre-go-live training where needed
• Application and module-specific super-users
• Highly clinical talent, including nurse/super-users and trainer/super-users
• Focus on reducing total project costs through schedule optimization, managed on-boarding and orientation, flexible "ramp downs," and economies of scale across hotel, transportation, and other expense costs
• Choose between a turnkey, single-point solution for maximum savings or a-la-carte services as a supplementation to your internal team

• Comprehensive, End-User Support Services:
• Instructor-led hardware, software, and process training
• E-learning, on-line help, and searchable user support websites
• Clinical staffing for help desk